OUR DELIVERY INFORMATION
All of our Beau Sommeil pyjamas are sent out using Royal Mail 48 Tracked post. We currently do not ship outside of the UK. Please note that our products are made to order and therefore you should allow a two week turnaround from your purchase date to confirmation of postage. If you have an order that you haven’t yet received then please send us a message. Contact us here.
OUR RETURNS POLICY
We hope you love your Beau Sommeil product, but if you feel it isn’t right for you, then we offer returns and exchanges up to 30 days after purchase. The items must be returned unworn, in original packaging and in the same condition in which you recieved them, otherwise we cannot guarantee a full refund. All refunds will be credited to the original form of payment used. The customer is liable for the return postage and we do not accept any responsibility for any loss of garment so we recommend using a tracked delivery service. If an exchange is required, we will not charge you for the second shipping fee.
If you wish to return or exchange an item, please email us at [email protected] and we can process the order from there.